Frequently Asked Questions

If you don’t see the answer to your question, Perfect Sleep Chair Specialists are standing by to help.

7 days a week from 8 a.m. to 8 p.m., Eastern Standard Time. Call now: 888-317-9131

Perfect Sleep Chair Product Information

Easy – Check out our reviews and see what other customers are saying. From the overstuffed seat, back and armrests, to the virtually infinite amount of sitting or laying positions available, you’ll love the comfort this chair gives you.

The Perfect Sleep Chair is handcrafted right here in the USA.

The Perfect Sleep Chair is now available in Genuine Italian Leather, DuraLux™ and MicroLux™. Our Genuine Italian Leather provides luxurious comfort, classic beauty and ultimate durability. The DuraLux fabric is a top quality, custom-manufactured fabric with a classic leather look that is uniquely formulated to repel stains and liquids. Our MicroLux is a plush, incredibly soft microfiber fabric that is tightly woven to create a "suede-like" appearance and soft hand feel. For more details about the materials and colors available, head on over to our Materials and Colors page.

While classics like beige, brown and burgundy are always around, we periodically add new colors to the line due to customer demand. For more details about the materials and colors available, head on over to our Materials and Colors page.

The chair is recommended for people up to 350 lbs. and people up to 6’5”. For those who are of a smaller stature (around 5’2” and below), we offer a Petite Perfect Sleep Chair via special order and only via phone. To learn more about chair sizes and limitations, please call 888-317-9131.

The chair has a seat width of 20” and a depth of 21.5” which leaves plenty of room for even larger statured adults.

Assuming you have the heat functionality turned on, the back of the chair will heat up and warm your body.

Ordering & Returns

We currently do not have any third-party financing options available. Many customers use their credit card to stretch out payments; however, we understand this is not a viable option for everyone. We’re working to find a better option.

While our US based sales and customer service teams are happy to help answer any questions that you may have, we do not have any brick and mortar retail locations for people to visit. By limiting our business model to phone and web-based orders only, we are able to offer the lowest possible price on the Perfect Sleep Chair.

Unfortunately, no you cannot. Like most furniture, the Perfect Sleep Chair must be field destroyed upon a return due to hygiene standards (kind of like mattresses).

The frame and lift mechanism of the chair are covered by a limited lifetime warranty. The electronic components are covered for the first 3 years.

If you receive your chair and it is damaged or defective in any way, we’ll be happy to repair or replace your chair at our option. For more questions regarding returns, please feel free to contact our customer service department at: 800-958-8324.

White Glove Delivery

White Glove Delivery is the method by which each Perfect Sleep Chair is delivered to you. It includes delivery to your home, unpacking of the chair, placing it in the location you’ve chosen and ensuring that the chair is functional. Finally, all packaging materials are removed and hauled away for you. Note: you must have a path cleared and a location available for us to place the chair in.

Each Perfect Sleep Chair is built to order. You can expect your new chair to arrive in approximately 4-6 weeks. Often, chairs will arrive sooner depending on distance from the factory (East Coast) and shipping & delivery schedules in your local area.

Using Your Perfect Sleep Chair

Each chair is adjustable to an almost infinite amount of positions by using a simple remote control. There are no mechanical adjustments, knobs or handles to fool with. We thought we’d keep things simple and easy.

While our chairs are made of stain resistant fabrics, there may come a time where you need to clean it. To do so, simply mix a little soap and water and scrub the area in need of a cleaning. Do not use harsh chemicals or cleaners as these could cause problems with your materials.

In case of emergency, each chair is equipped with a battery backup system. Once the batteries are added, the chair is capable of lifting itself to the standing position in the event that your home loses power.

General Lift Chair Questions

Zero gravity (also called neutral body posture) was first discovered by NASA as a way to relieve gravity’s pressure on astronauts upon shuttle launches. It is a position that evenly distributes pressure to the body. It is known to be the most optimal position for somebody who is trying to become relaxed. Not only does it relax the spine, but due to the elevation of the legs, it relieves pressure on the heart and lungs as well. Considering all of the positive effects that zero gravity has on the body, we made sure that the Perfect Sleep Chair accommodated this position.

The short answer is, typically there is no difference. Lift chairs go by many names, including medical recliner, power lift recliner and lifting chair. The main point is that the recliner is powered as opposed to an old Lazy-Boy with the handle on the side.

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